NEXT-GEN BUSINESS CONSULTANCY

PRIVATE LIMITED

CRM System

Streamlined Sales-to-Delivery Workflow Management

Complete Workflow Process

💼
Sales
💰
Accounts
🤝
Relationship
📋
Legal
👥
Admin Manager
🎯
Team Leader
Operations
💼
Sales Team
Generate quotations, create bookings, and upload payment proof for verification.
  • Create client quotations
  • Generate booking with payment details
  • Upload payment proof (screenshot/link)
  • Add transaction ID and details
  • Track booking status
💰
Accounts Team
Verify payment proof, update with Razorpay payment link ID, and approve or reject bookings.
  • Verify payment proof documents
  • Update Razorpay payment link ID
  • Cross-check transaction details
  • Approve or reject bookings
  • Send notifications to relationship team
🤝
Relationship Manager
Contact client to verify service details, confirm understanding of engagement, and approve proceeding to legal.
  • Client verification call with standard script
  • Confirm service understanding
  • Explain non-refundable nature of consultation
  • Outline next steps in the process
  • Approve proceeding to legal documentation
  • Flag any client concerns for escalation
👥
Admin Team
Three-tier assignment: Admin Manager → Team Leader → Operations Executive for project execution.
  • Admin Manager assigns to Team Leader
  • Service-based team allocation
  • Team Leader assigns to Operations
  • Project execution tracking
  • Completion verification

NEXT-GEN CRM Dashboard

Complete workflow management for Next-Gen Business Consultancy Private Limited

Sales Dashboard

Create Booking

Payment Proof

Click to upload screenshot or document

Recent Bookings

Booking ID Client Service Amount Status Created
BK001 TechStart Solutions Digital Transformation ₹25,00,000 Pending Verification 2024-01-15

Accounts Dashboard

Payment Verification

Booking ID Client Amount Transaction ID Payment Proof Actions
BK001 TechStart Solutions ₹25,00,000 TXN123456789

Relationship Manager Dashboard

Client Verification Script

Greeting: Good morning/afternoon, sir/madam. This is [Your Name] calling from Next Gen Business Consultancy Private Limited. This is a verification call.

Confirmation: May I kindly confirm the name of your company and your full name?

Service Confirmation: You had recently connected with us regarding [service]. As part of that engagement, you also paid a consultation fee. Based on that, we will be assisting you with [specific services].

Non-refundable Notice: Please note that the consultation charge is non-refundable.

Next Steps: Our legal team will contact you shortly and send you an Undertaking Document via email. Kindly review, sign, and stamp the document, then return it to us.

Security Notice: Please ensure any payments are transferred only to our official account. If anyone asks for payment to a third-party account, please avoid it and report immediately.

Clients for Verification

Booking ID Client Service Amount Contact Info Call Status Actions
BK001 TechStart Solutions Digital Transformation ₹25,00,000 contact@techstart.com
+91 9876543210
Pending

Admin Dashboard

Admin Manager Assignment

Team Leader Assignment

Project Priority

Project Assignment

Project ID Client Service Current Stage Assigned To Actions
PRJ001 TechStart Solutions Digital Transformation Ready for Assignment -

Operations Dashboard

Project Details

0%

Task Management

✓ Initial client meeting completed
⏳ Requirements analysis in progress

My Assigned Projects

Project ID Client Service Progress Deadline Status Actions
PRJ001 TechStart Solutions Digital Transformation
25%
2024-02-15 In Progress

Executive Dashboard

Total Revenue

₹1,25,00,000
+15% from last month

Active Projects

23
8 new this month

Pending Approvals

7
3 urgent

Team Utilization

87%
Optimal range

Revenue Trend (Last 6 Months)

₹18L
₹22L
₹15L
₹28L
₹31L
₹35L

Service Distribution

100%
Business Consulting (30%)
Digital Transformation (20%)
Financial Advisory (20%)
Market Research (20%)
Others (10%)

Recent Activities

Payment Approved
TechStart Solutions - ₹25,00,000
2 hours ago
New Booking Created
RetailCorp - Digital Transformation
4 hours ago
Document Signed
FinanceHub - Financial Advisory
6 hours ago
Project Completed
StartupX - Market Research
1 day ago

Team Performance

Consulting Team 92%
Digital Team 88%
Finance Team 85%

Benefits of This Workflow

Streamlined process ensuring accountability, transparency, and efficient project delivery

🎯

Clear Accountability

Each stage has defined responsibilities with document trails, ensuring every team member knows their role and deliverables.

💰

Payment Security

Dual verification system with payment proof upload and Razorpay integration ensures secure financial transactions and reduces payment disputes.

📋

Legal Compliance

Service-specific agreement templates and signed document management ensure legal protection and clear project scope definition.

Efficient Assignment

Three-tier assignment system (Manager → Team Leader → Operations) ensures optimal resource allocation based on service expertise.

📊

Complete Tracking

Real-time status updates from booking to completion provide full visibility into project progress for all stakeholders.

🔄

Automated Workflow

Auto-assignments between stages reduce manual handoffs, minimize delays, and ensure consistent process execution.

🛡️

Risk Mitigation

Multiple approval gates and document verification steps reduce project risks and ensure quality control at every stage.

📈

Scalable Process

Structured workflow easily accommodates business growth with clear team hierarchies and service-based assignments.